Oops. Occasionally a faulty item makes its way into our amazing range. Don't worry, you can return a faulty item in-store or via post at any time for a refund, exchange or store credit.
If you believe that you have received faulty or damaged merchandise from an online purchase, please let us know in writing quoting your order number before posting it back,
If you believe that you have received faulty or damaged merchandise from a store purchase, please return the merchandise to a store with a valid in store receipt. If you can’t make it into a store, please let us know in writing.