You can purchase a physical gift card or an email gift card via our Australian website. E-gift cards can also be purchased on New Zealand website - both voucher types can be redeemed online and in store.
When redeeming your gift card, if your purchase amount exceeds your card balance, an alternate payment method will be required to complete the balance owed. Any remaining balances after redemption will be retained on your gift cards.
All Gift Cards are valid for 36 months from the date of issue, our complete Gift Card Terms & Conditions can be viewed here.
E-gift cards purchased online will be sent to the nominated email address upon completion of your transaction.
E-gift cards can be redeemed online and in any store in the country of purchase (for example, gift gards purchased in AUD can only be redeemed in Australia and on decjuba.com.au, not in New Zealand or on decjuba.co.nz, and vice versa).
To redeem an e-Gift card online, enter in the e-Gift card number & secure pin at the payment step of checkout to complete your purchase.
To redeem an e-Gift card in store, please present the e-Gift card number & secure pin when prompted by our store team at the counter when finalising your purchase.
Physical Gift Cards
Physical gift cards can be purchased both in store and online via our Australian website. Physical gift cards purchased online will be posted to the nominated postal address within the standard processing and shipping times which can be found here.
A shipping fee of $10.95 is applied to all physical gift vouchers under $150, any vouchers with a value of $150 or more will receive free standard shipping.
Physical gift cards can be redeemed online and in any store in the country of purchase (for example, gift gards purchased in AUD can only be redeemed in Australian stores and on decjuba.com.au, not in New Zealand stores or on decjuba.co.nz, and vice versa).
If you are in New Zealand and would like to purchase a physical gift cards, please visit your closest DECJUBA store.
**Please note, any gift cards in circulation without a security PIN, can only be redeemed in a physical DECJUBA store and cannot be redeemed online. These terms and conditions of use are printed on the back of the physical gift card as a reminder.**