What should I do if I receive an incorrect item? Courteney March 15, 2018 02:43 Updated Follow If you have received an item in your delivery that you did not order, please email our Customer Service team via [email protected] with your order number and we will be able to assist you further. Related articles Contact Us What does 'Unfulfilled' mean? Express Shipping Why is my tracking ID saying 'invalid'? I want to work for DECJUBA Comments 0 comments Please sign in to leave a comment.